Contact Us We’re Always Here To Help!
For Future Clients
For Existing Clients
You can open new tickets by sending an email to the appropriate address below.
|Sales||All pre & post-sale service requests. Questions regarding any of our services.|
|Support||Outstanding technical assistance no matter the account you hold! Please sign in to your account and click on the use the Ticket tab for Technical Support. Additionally, you may email us as well, but be sure to include account information (domain, customer id, etc.) in your email so that we can assist you as quickly as possible.|
|Billing||Questions regarding an invoice or charge. Current clients wishing to terminate an account. Existing clients who would like to add or modify services. Mon – Fri from 9am – 6pm PST|
|Migrations||Questions regarding your migration request/ticket. Mon – Fri from 9am – 2pm PST|
|Abuse||Non-clients wishing to make UBE/UCE/Spam reports. Non-clients wishing to report DMCA & other international violations of law. Mon – Fri from 9am – 2pm PST|
Live Chat: Sales and Support Coming Soon!
We will be offering Live Chat for both sales and support questions. Until then we can be reached via phone or email, we will respond quickly to your questions.
Call Us: +1.415.294-1898
Do you have questions before you sign up? Have a support issue concerning your existing account? Call us! We provide phone Sales and Technical Support assistance during regular weekday business hours (9AM – 6PM PST).
Please note: Our phone staff is not qualified to answer billing requests at this time. For any billing inquiries, please email the Billing department directly. Our staff thanks you in advance!
Artkade Hosting’s mailing address is:
3530 18th St., Suite 3
San Francisco, CA 94110