Our Hosting Advantage
What is Artkade Hosting about, anyway?
High-end servers, low number of customers per server, and no pricing hikes!
What are we all about? After years of using other hosting companies for our clients websites, we saw the same issues. Overloaded servers, hosting companies getting too big and the costs would go up after the first year. While other hosts may try to cram as many accounts as possible on shared servers, instead we use technical analysis performed by our technical pilots to determine exactly how many accounts we should be putting on any given server.
In addition, we don’t offer those cheap discounts to get you to sign-up and then when you go to renew you are shocked at what they really cost. Nope, we like to keep things simple,providing high-end servers, low number of customers per server, no pricing hikes and we are continually upgrading our hardware platforms to be among the best in the industry.
No Outsourced Support
Our team knows web hosting and knows how to help you.
Since we keep a small amount of clients we don’t need to outsource our support team. It all falls into place with our idea of good customer service. Yes, outsourcing support can save a lot of money. But nothing is more infuriating for a customer than dealing with a support technician that doesn’t understand the problem or has a failure to communicate. We are proud to say that we have no plans of ever outsourcing and instead we like to keep our in-house employees. Each is fully trained to know our company and services inside and out, fluent in English and have excellent people skills. Go ahead try them out.
No Hidden Fees
A year from now you won’t be surprised.
This one is pretty simple. We have no hidden fees. We don’t sell our services on gimmicks, trendy offerings or misleading information. We pride ourselves in offering no-nonsense, high-quality web hosting with good customer service at a set price. How easy is that.
You will receive all the features you pay for, and they will all work. The amount you see on your invoice will be the amount you will be billed, year after year. So when you sign up, you keep paying that price as long as you are a customer.
A No-Hassles Money Back
Sometimes you feel like a change, well we won’t take your money unless you are using us.
If you are ever dissatisfied with our service or feel like you want a change, we understand. Which is why we will refund you any remaining amounts, from the time you cancel your account. There are no questions asked, no red tape to cut through. So what’s the risk? There isn’t one, try us today!